News Category - Family Law By Beatrice Patterson 17 October 2022

The Australian Energy Market Commission (AEMC) has implemented new policies for energy providers to protect and assist victims of Domestic Violence (DV). This includes:

  1. Not releasing confidential information, including customer identities and locations, without the customer's consent;
  2. Introducing a policy recognising DV survivors as a form of hardship allowing leniency on bill deadlines; and
  3. Training staff on DV, to ensure survivors do not have to relive their story when applying for protection or leniency.

If you need assistance, contact National Sexual Assault, Family & Domestic Violence Counselling Line: 1800 737 732.

You can also contact our team on (02) 6331 2911 to confidentially discuss your personal situation. We're here to help. 

Beatrice Patterson | Solicitor